🛠️ Technical Support

We're here to help — find quick solutions or contact us

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User Guide

Learn how to use Roomies features step by step

Read Guide
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Troubleshooting

Fix common issues with quick tips and solutions

Fix Issues
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Report a Bug

Found a bug? Help us improve by reporting it

Report Bug
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Suggest an Improvement

Got an idea? We'd love to hear it

Suggest Idea

Quick FAQ

How do I reset my password? ▼

To reset your password:

  1. Open the app
  2. Tap "Forgot Password" on the login screen
  3. Enter your email address
  4. Check your email for reset instructions
  5. Follow the link to create a new password
Why am I not receiving notifications? ▼

To fix notification issues:

  1. Check your device notification settings
  2. Make sure the app is allowed to show notifications
  3. Check the notification settings inside the app
  4. Try closing and reopening the app
  5. If the problem persists, contact us
How do I sync data between devices? ▼

Data syncs automatically when you:

  1. Sign in with the same account on all devices
  2. Have an active internet connection
  3. Keep the app updated to the latest version

If sync issues persist, try signing out and back in.

Contact Us

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Email Support

Get help via email within 24 hours

yonatan.cs23@gmail.com
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In-App Support

Contact us directly through the app

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Response Time

We respond within 24 hours on business days

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Location

Jerusalem, Israel